At grainzio.shop, operated by Adido Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website.

1. Company Information

Grainzio.shop is operated by:
Adido Limited
Company Number: 04812333
7 Carbery Lane, Southbourne, Bournemouth, Dorset, United Kingdom, BH6 3QG
Phone: 01202 586300
Email: hello@adi.do

2. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a) Personal Information

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party payment processors)

b) Non-Personal Information

• Browser type and version
• IP address
• Device information
• Pages visited and time spent on the site
• Cookies and tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your purchases, inquiries, or customer support requests
• To improve our website, services, and user experience
• To send marketing emails or promotional offers (only with your consent)
• To detect and prevent fraudulent activities or security threats
• To comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Service providers: Payment processors, shipping partners, IT service providers, and analytics platforms
• Legal authorities: When required by law or to protect our legal rights

All third-party service providers are bound by data protection agreements and only process your data on our instructions.

5. Cookies and Tracking Technologies

Grainzio.shop uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Understand how you interact with our site
• Provide relevant content and offers

You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Under applicable data protection laws (such as the UK GDPR), you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request the deletion of your data
• Object to or restrict our use of your data
• Withdraw consent at any time (for marketing communications)
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at hello@adi.do.

8. Data Security

We take reasonable and appropriate security measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of such websites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

Adido Limited
7 Carbery Lane, Southbourne, Bournemouth, Dorset, United Kingdom, BH6 3QG
Phone: 01202 586300
Email: hello@adi.do